Products

There are various products and services that we can offer, each one designed to add value to your business individually and greater value as part of an overall solution. Products include:

  1. Carrier Pre-Select (CPS) - a way of routing calls away from BT via a more cost-effective network
  2. Wholesale Line Rental (WLR3)
  3. Inbound Calling Platform (0330, 0800, 0844, 0845, 0870, 0871, 09xx)
  4. Call Centre Services (Marketing Campaigns, Out of Hours Answering, Shopping Services)
  5. Conferencing Services
  6. Data, including ethernet, DSL, least lines, MPLS
  7. Mobile/Mobile Data
  8. Internet Telephony (VoIP/SIP)
  9. Secure Mobile

CPS is quite simply a way to route calls away from BT to take advantage of cheaper carriers. Your number remains the same and so does the way you use your phone – there is no loss of service during the change-over.

WLR3 is a way of moving the billing of your line from BT to another provider. The line is still maintained by BT Openworld, so no difference in service. With WLR3 we can book a BT engineer directly as we have access to his/her diary, so you will know when to expect them.

If you need greater functionality to your telephone number, such as a whisper announcement or an automatic call attendant just let us know and we’ll sort it out for you. Even if you don’t know what can be done we’ll talk you through the process.

Call Centre Services is a cost-effective way of enhancing your customers’ experience by having calls answered by a real human here in the UK. Your virtual receptionist can take messages, arrange appointments and act as an extension of your business. If you need a call centre for a marketing campaign, a shopping service or something more substantial then we have the solution. We can even offer a free trial - that’s how confident we are!

The increasing cost of petrol is making people consider alternative means of keeping in touch with internal and external customers alike. Conferencing is a cost-effective and green alternative to spending countless, none productive hours on the road. Contact us for the service that suits your requirements.

We can supply broadband (ADSL/SDSL), least lines and much more. If you have a requirement just let us know and we’ll provide you with impartial advise and costs.

We can also offer you mobile solutions, including mobile data. We are network agnostic which means we can suggest the best solution for your requirements regardles of network.

Internet Telephony is not just Skype, as most people seem to think. It can be a whole lot more and can offer mush more functionality than most people think. It can be a very cost-effective means of setting up a small office telephone system, but you need to be aware of its limitations as well as its benefits, so contact us for more information or to discuss a potential requirement.

Secure Mobile is the latest addition to the Telco-op portfolio and what an opportune time it is. Recent New International events have highlighted the ease with which mobile voicemails can be hacked into, but what it didn’t reveal was the ease with which mobile voice, text and data can be intercepted. Secure Mobile is the only product that has no ‘back doors’ so the conversations cannot be intercepted.